A. GENERAL CONDITIONS

1. Scope of Application

These General Terms and Conditions (“Terms”) govern access to and use of the digital platform https://pro.starlynr.com (the “Platform”) and the services, products, tools, and content offered through it, exclusively by licensed dental professionals (“Doctor(s)”) who utilize the Starlynr® system, manufactured and distributed by Alynr Material Medico S.L., Carrer Bon Pastor 3, Barcelona, Spain (“Company”).

Access to the Platform is strictly limited to healthcare professionals, namely dentists and orthodontists who are authorized to diagnose, plan, and deliver orthodontic treatment. Patients may not directly access or engage with the Platform.

2. Definitions

- Doctor: A licensed dental professional authorized to use the Starlynr system.

- Patient: An individual receiving treatment from a Doctor using Starlynr products.

- Company: Alynr Material Medico S.L., the legal holder and manufacturer of Starlynr® products.

3. Platform Use and Access

3.1. Doctors must be at least 18 years old, licensed, and in good professional standing.

3.2. By accessing the Platform, the Doctor agrees to these Terms and all future updates or policies published by the Company.

3.3. Any unauthorized use of the Platform by individuals or entities not qualified under these Terms is strictly prohibited and may result in legal action.

4. Treatment Workflow (Professional Use Only)

4.1. Treatment Planning

- All patient cases must be initiated and submitted by a Doctor.

- The Doctor is solely responsible for evaluating the patient, collecting diagnostic data, and submitting case information.

- The treatment plan provided via the Platform serves as a planning aid. The Doctor remains fully responsible for approving, adjusting, and implementing it clinically.

4.2. Consent and Information

- It is the Doctor’s duty to inform the patient of the treatment plan, potential risks, expected outcomes, and limitations.

- The Company is not liable for patient dissatisfaction, non-compliance, or deviation from the treatment plan.

4.3. Manufacturing and Delivery

- Products are custom-made and will only be produced upon written confirmation and payment by the Doctor.

- Once production has started, cancellation or refund is not possible.

- Estimated delivery times are not binding. Delays due to force majeure or third-party carriers are not the Company's responsibility.

5. Pricing and Payment

- Treatment costs consist of the Company’s pricing for product design, manufacture, and logistics, and separately, the Doctor’s clinical fees (determined independently).

- The Doctor is responsible for paying the full amount to the Company, regardless of any arrangement with the patient.

- If a treatment plan is rejected by the patient, a fee of 295 Euros  may still apply for setup and planning services rendered.

6. Responsibilities and Liability

6.1. The Doctor bears full clinical responsibility for:

- Patient diagnosis

- Use of Starlynr products

- Supervision of all treatment phases

6.2. The Company provides a technical and manufacturing service only, based on the clinical data submitted.

6.3. The Company is not liable for:

- Poor case outcomes due to patient non-compliance

- Inaccurate or incomplete clinical submissions

- Clinical errors or miscommunications between the Doctor and patient

B. PERSONAL DATA PROTECTION POLICY

All data collected via the Platform is processed in accordance with the EU General Data Protection Regulation (GDPR). Patient data remains the property of the submitting Doctor. The Company will not share, commercialize, or misuse patient data submitted via the Platform.

C. LEGAL PROTECTION OF INTELLECTUAL PROPERTY

All content, software, branding, digital interfaces, and tools under the Starlynr® brand are the intellectual property of Alynr Material Medico S.L. No unauthorized use, reverse-engineering, or copying is permitted.

Doctors may use the Starlynr name and assets only in accordance with official brand guidelines and may not present themselves as exclusive representatives or partners unless officially authorized.

By checking the box indicating agreement to these Terms and Conditions on the Platform, the Doctor agrees that this action serves as a legally binding signature and indicates full acceptance of all terms contained herein, including obligations originally outlined under the Doctor Agreement, now incorporated below.

STARYLNR DOCTOR AGREEMENT

(Product Use, Warranty & Service Commitment)

This Agreement (“Agreement”) is made and entered between:

Alynr Material Medico S.L., a company incorporated under the laws of Spain, with its principal office located at Carrer bon pastor 3, Barcelona , legal holder and manufacturer  of the Starlynr brand (hereinafter referred to as the “Company”),

AND

Dr. the he logged in with his credentials , and holding the actual account

Together referred to as the “Parties”.

1. Purpose and Scope

This Agreement defines the terms under which the Doctor is authorized to use the Starlynr clear aligner system, digital tools, and associated services for orthodontic treatments.

The Doctor agrees to conduct all treatments in accordance with Starlynr product guidelines, and platform instructions to ensure safety, efficacy, and consistency.

2. Provider Registration & Training

2.1 The Doctor shall complete the Starlynr onboarding and training modules before submitting any clinical cases.

2.2 Additional training may be required for new features, digital workflows, or hybrid treatment models.

2.3 The Company reserves the right to review the Doctor’s compliance and may request proof of training completion or restrict platform access in case of noncompliance.

3. Product Quality and Service Warranty

3.1 The Company guarantees that all aligners and related products under the Starlynr brand are manufactured using high-grade medical materials and are subject to rigorous quality assurance processes following the MDR regulations, ISO13485 compliance

3.2 In the event of any material or manufacturing defect, the Company agrees to replace the product at no additional cost to the Doctor, provided the issue is reported in writing within ten (10) business days of receipt.

3.3 This warranty does not cover errors in case submission, poor intraoral scanning quality, or changes in treatment due to non-compliance by patients.

3.4 The warranty does not apply to issues arising from:

a) Misuse or mishandling of the product;

b) Improper storage or sterilization;

c) Errors in clinical data provided during the case submission process.

4. Case Management and Digital Platform

4.1 The Company will provide the Doctor with a secure digital platform to submit patient cases and communicate with the assigned orthodontic planners.

4.2 All communication regarding ongoing cases, refinements, and technical queries shall be handled through the official channels provided by the Company.

4.3 The Company reserves the right to update clinical protocols, software interfaces, and digital platforms, and will notify the Doctor accordingly.

4.4 Delays due to incomplete or inconsistent case data are not the responsibility of the Company.

4.5 Case modifications, approvals, and refinements must be reviewed and approved by the Doctor before aligner manufacturing begins.

5. Delivery Timelines

5.1 The Company shall ensure that production and delivery of aligners are completed within the following standard timelines, unless otherwise specified:

•              Initial Setup Approval to First Shipment: [14-21] business days

•              Refinement Sets: [14-21] business days upon approval

5.2 The above timelines are contingent on the Doctor’s timely submission of all required documentation, records, and approvals.

5.3 The Company is not liable for delays caused by third-party logistics providers, customs, or force majeure events, though all reasonable efforts will be made to ensure timely delivery.

6. Clinical Responsibility and patient management

6.1 The Doctor remains fully responsible for clinical diagnosis, treatment planning, and final approval of each setup.

6.2 The Company acts solely as a technical and manufacturing service provider and does not assume liability for treatment outcomes, patient satisfaction, or any medical complications arising from the use of the products.

6.3 Any adjustments during treatment (attachments, IPR, refinements) are the responsibility of the treating Doctor.

7. Brand Use and Marketing Guideline

7.1 The Doctor acknowledges that the name “Starlynr,” its logo, clinical software, and all associated content and systems are the exclusive intellectual property of Alynr Material Medico S.L.

7.2 The Doctor may display the Starlynr brand on their website, clinic materials, and social media only in accordance with official brand guidelines.

7.3 The Doctor may not imply exclusivity or partnership with the brand without a written agreement.

7.4 Marketing materials may be co-branded with prior approval from the Company.

8. Data Privacy and Patient Confidentiality

8.1 Both parties agree to comply with the EU General Data Protection Regulation (GDPR) and any applicable local laws.

8.2 Patient records, treatment files, and clinical notes shared with the Company will be used solely for manufacturing, clinical planning, and internal training.

8.3 The Doctor remains the owner and controller of all patient data.

8.4 The Doctor agrees to maintain the confidentiality of any proprietary information, clinical protocols, pricing structures, or digital workflows shared by the Company.

9. Limitation of Liability

9.1 Except in cases of gross negligence or intentional misconduct, the Company’s total liability shall be limited to the cost of the defective product(s) provided under this Agreement.

9.2 The Company shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost revenue, loss of goodwill, or reputational harm.

10. Intellectual Property

10.1 The Doctor acknowledges that all software, clinical protocols, workflow systems, brand assets, and digital planning tools are the intellectual property of Alynr Material Medico S.L.

10.2 No part of the Starlynr system may be reproduced, reverse-engineered, or used to develop competing solutions.

11. Term and Termination

11.1 This Agreement is valid for an initial term of 12 months and will renew automatically unless terminated with 30 days’ prior written notice.

11.2 Either party may terminate this Agreement immediately upon:

•              Breach of terms

•              Misuse of brand

•              Unethical professional conduct

11.3 Upon termination, the Doctor shall cease all use of the Starlynr brand and return any confidential materials.